General
- How will I receive my tickets?
- What should I do if I didn’t receive my order confirmation or ticket email?
- Which CityPASS programs have attractions that are not optional?
- Are strollers allowed at attractions?
- How do I sign up to receive your marketing emails?
- Where do I find my order number?
Reservations
- Why can't I make a reservation in the My CityPASS App?
- How do I cancel, change or rebook my attraction reservation in the My CityPASS® app?
- Why can’t I cancel or modify my reservation?
- How do I make attraction reservations?
- Can we split up our CityPASS tickets to seperately visit different attractions?
- Is there a way to know what reservations are available prior to purchasing a CityPASS® ticket?
My CityPASS® App
- Why do I receive an unknown error when trying to log into the My CityPASS® App or when I enter a barcode?
- How do I find my tickets in the My CityPASS® App?
- How do I sign in and link my tickets in the My CityPASS® App?
- How do I manually add tickets in the My CityPASS™ app?
- How can I change the language for the My CityPASS® App?
- How do I use the My CityPASS® App?
Attraction-Specific Articles
- How does the second day of free admission at Universal Studios Hollywood work?
- How do I upgrade my Edge Observation Deck & Immersive Experience ticket to include sunset?
- How do I upgrade my Top of the Rock ticket with New York C3 and C-All tickets to include sunset?
- Can I use my Chicago CityPASS® tickets for Illinois Resident Free Days?
- Why can't I modify my Universal Studio Hollywood reservation for my Los Angeles CityPASS® ticket?
- Which products include The Museum of Modern Art (MoMA)?