CityPASS® Help Center
Reservations
- How do I cancel or change my attraction reservation in the My CityPASS® app?
- Why can’t I cancel or modify my reservation?
- How will I receive my attraction reservation confirmation?
- How do I make attraction reservations?
- How do I modify or cancel my Space Needle and/or Chihuly Garden and Glass reservations?
- What should I do if I have not received my Space Needle and/or Chihuly Garden and Glass reservation tickets?
General
- Do you offer additional discounts for seniors, first responders, police, military, students, teachers or groups?
- What is your refund policy?
- Do I need to choose the attractions before I purchase?
- How will I receive my tickets?
- What do I need to show to enter an attraction?
- Can we split up and visit different attractions?
My CityPASS® App
- How do I find my CityPASS® tickets in the My CityPASS® App?
- How do I use the My CityPASS® App?
- How do I link my CITY PASS® barcodes in the My CityPASS® App?
- How do I sign in to the My CityPASS® App to manage my tickets?
- Do you offer an app for my phone?
- How do I link my CITY PASS® cards in the My CityPASS™ app?