In some cases, based on attraction policies, reservations cannot be cancelled or modified.
For example:
- Some attractions do not allow you to cancel or modify a missed reservation for a past date.
- Some attractions do not allow you to cancel or modify a reservation after their specified cancellation window.
These types of cancellations and modifications are often not permitted because the attractions would be unable to re-sell the spot they held for you.
We may not always be able to help, but we are happy to try. If you can’t find more information regarding how to modify or cancel a specific attraction reservation, please contact our Customer Care team 7 Days a Week, 9am-7pm ET to see if we are able to assist.