General
- Do you offer additional discounts for seniors, first responders, police, military, students, teachers or groups?
- What is your refund policy?
- Do I need to choose the attractions before I purchase?
- How will I receive my tickets?
- What do I need to show to enter an attraction?
- Can we split up and visit different attractions?
- Can I buy CITY PASS® ticket now and use it later?
- How many days do I have to use my CITY PASS® tickets?
- When can I use my tickets?
- Do I need to visit attractions in a specific order?
- Can I visit more than one attraction in a day?
- Can I visit the attractions more than once?
- How do I upgrade my Empire State Building ticket with New York CITY PASS® tickets or New York C3 CITY PASS® tickets?
- Do attractions provide accessibility services?
- Do CityPASS® tickets include Crown and Pedestal Access for the Statue of Liberty admission?
- Can I upgrade, downgrade or modify my CityPASS®, C3® or C-All® tickets after purchase?
- Will I have to pay for admission at attractions if I have CITY PASS® tickets?
- Share Your CITY PASS® Adventure Giveaway Rules
- Can I purchase CITY PASS® tickets as a raffle prize?
- What are holiday hours for CITY PASS® Customer Care?
- How many attraction tickets are included?
- How do I purchase for a group?
- Why can’t I view my QR/barcode image in my CITY PASS® ticket email?
- Can I use an Access 2 Entertainment Card with Toronto CITY PASS® tickets?
- Who do I contact for advertising?
- CITY PASS® Social Media Giveaway Rules
- My company has a current contract to sell CITY PASS® tickets. How do I purchase the products?
- Where can media find CITY PASS® product information and images?
- Can I get an extension on the validity of my CITY PASS® tickets?
- What should I do if I didn’t receive my email confirmation?