CityPASS Help Center
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CityPASS Contact Information
7 Days a Week, 9am-7pm Eastern Time
Holiday Hours
Direct: +1 (208) 787-4300
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Most Popular Questions
- How will I receive my tickets?
- What should I do if I didn’t receive my order confirmation or ticket email?
- Why can't I make a reservation in the My CityPASS App?
- How do I cancel, change or rebook my attraction reservation in the My CityPASS® app?
- Why can’t I cancel or modify my reservation?
- How do I make attraction reservations?
- Why do I receive an unknown error when trying to log into the My CityPASS® App or when I enter a barcode?
- How do I find my tickets in the My CityPASS® App?
- How do I sign in and link my tickets in the My CityPASS® App?
- How do I manually add tickets in the My CityPASS™ app?