FAQ
- How do I purchase CityPASS as a gift?
- Where can I find my barcode/ticket number?
- How do I purchase CityPASS for a group?
- My company has a current contract to sell CityPASS. How do I purchase the products?
- Where can media find CityPASS information and images?
- Can I get an extension on the validity of my CityPASS?
- Can I visit more than one attraction per day with CityPASS?
- Do you offer an app for my phone?
- How do you calculate your savings?
- How will I receive my attraction reservation confirmation?
- What payment options do you have available?
- What should I do if I entered the wrong name or email on my order, reservation or ticket?
- What should I do if I didn’t receive my email confirmation?
- My company is a part of the Travel Trade. What are our options for selling CityPASS?
- How many attraction tickets are included?
- My child is younger than the specified child age range for CityPASS. If I buy CityPASS tickets for myself, should I buy individual attraction tickets for the child traveling with me?
- Does CityPASS sponsor events, causes or activities?
- Does CityPASS offer complimentary media tickets?
- What is the status of my refund?
- Are transportation or parking costs included with CityPASS?
- How do I upgrade my Busch Gardens ticket to include Quick Queue, All Day Dining and Pre-Paid Parking?
- Why are Space Needle's and Chihuly Garden and Glass' reservation websites not accepting my CityPASS ticket numbers?
- How do I check SeaWorld Orlando availability before I purchase?
- How do I check SeaWorld San Diego availability before I purchase?
- How do I check Busch Gardens Tampa Bay availability before I purchase?
- What is the difference between a CityPASS mobile ticket and card?
- How do I upgrade my Empire State Building ticket with New York CityPASS tickets or C3 tickets?
- What is included and not included with the Statue of Liberty and Ellis Island ticket?