FAQ
- How do I change my Statue City Cruises reservation?
- Why haven't I received my Statue City Cruises reservation confirmation email?
- What should I do if I get an error message, "This number has been used the maximum number of times" while trying to make reservations at Museum of Science and Industry (MSI) in Chicago or Guggenheim Museum in New York?
- Can my travel party split up to visit different attractions?
- How do I purchase CityPASS as a gift?
- Where can I find my barcode/ticket number?
- How do I purchase CityPASS for a group?
- My company has a current contract to sell CityPASS. How do I purchase the products?
- Where can media find CityPASS information and images?
- Can I get an extension on the validity of my CityPASS?
- Can I visit more than one attraction per day with CityPASS?
- Do you offer an app for my phone?
- How do you calculate your savings?
- How will I receive my attraction reservation confirmation?
- What payment options do you have available?
- What should I do if I entered the wrong name or email on my order, reservation or ticket?
- What should I do if I didn’t receive my email confirmation?
- My company is a part of the Travel Trade. What are our options for selling CityPASS?
- Is Pacific Science Center included in Seattle CityPASS?
- Is Denver Zoo included in Denver CityPASS?
- How many attraction tickets are included?
- My child is younger than the specified child age range for CityPASS. If I buy CityPASS tickets for myself, should I buy individual attraction tickets for the child traveling with me?
- Does CityPASS sponsor events, causes or activities?
- Does CityPASS offer complimentary media tickets?
- What is the status of my refund?
- Are transportation or parking costs included with CityPASS?
- How do I upgrade my Busch Gardens ticket to include Quick Queue, All Day Dining and Pre-Paid Parking?
- Why are Space Needle's and Chihuly Garden and Glass' reservation websites not accepting my CityPASS ticket numbers?
- How do I check Busch Gardens Tampa Bay availability before I purchase?
- What is the difference between a CityPASS mobile ticket and card?