FAQ
- Can I visit more than one attraction in a day?
- Where can I find my barcode/ticket number?
- Do you offer an app for my phone?
- Why can’t I cancel or modify my reservation?
- Do CITY PASS® attractions require reservations?
- What if my travel plans change?
- Are CITY PASS® tickets available for charitable donation?
- What is your refund policy?
- Do you offer additional discounts for seniors, first responders, police, military, students, teachers or groups?
- How many days do I have to use my CITY PASS® tickets?
- Can I buy CITY PASS® ticket now and use it later?
- Where can I buy CITY PASS® tickets?
- What is the difference between a CITY PASS® mobile ticket and card?
- How do I upgrade my Empire State Building ticket with New York CITY PASS® tickets or New York C3 CITY PASS® tickets?
- How does a CITY PASS® card work?
- Can I transfer or share my CITY PASS® tickets?
- How do I modify my Empire State Building reservation?
- How do I make a reservation for Perot Museum of Nature and Science in Dallas?
- How do I make my reservation for Woodland Park Zoo in Seattle?
- How do I make and use my reservation for San Diego City Cruises in San Diego?
- How do I make and use my reservation for Boston Harbor Cruises in Boston?
- How do I make a reservation for Museum of Science in Boston?
- Can we split up and visit different attractions?
- Can I visit the attractions more than once?
- Do I need to visit attractions in a specific order?
- What do I need to show to enter an attraction?
- When can I use my tickets?
- How will I receive my tickets?
- Do I need to choose the attractions before I purchase?
- Why can’t I view my QR/barcode image in my CITY PASS® ticket email?