FAQ
- Can I visit more than one attraction in a day?
- Where can I find my barcode/ticket number?
- Why can’t I cancel or modify my reservation?
- What if my travel plans change?
- Are CITY PASS® tickets available for charitable donation?
- What is your refund policy?
- Do you offer additional discounts for seniors, first responders, police, military, students, teachers or groups?
- How many days do I have to use my CITY PASS® tickets?
- Can I buy CITY PASS® ticket now and use it later?
- Where can I buy CITY PASS® tickets?
- What is the difference between a CITY PASS® mobile ticket and card?
- How do I upgrade my Empire State Building ticket with New York CITY PASS® tickets or New York C3 CITY PASS® tickets?
- Can I transfer or share my CITY PASS® tickets?
- Does my child need a ticket to board the ferry to Statue of Liberty and Ellis Island?
- How do I use the My CityPASS™ App?
- Do CityPASS® tickets include parking?
- How do I link my CITY PASS® barcodes in the My CityPASS™ app?
- Will I receive Expedited Entry, Fast Pass or Skip the Line privileges with CITY PASS® tickets?
- Do you offer an app for my phone?
- How will I receive my attraction reservation confirmation?
- How does a CITY PASS® card work?
- Do CITY PASS® attractions require reservations?
- How do I make my reservation for Argosy Cruises in Seattle?
- How do I make my reservation for Space Needle in Seattle?
- How do I make my reservation for Chihuly Garden and Glass in Seattle?
- How do I make and use my reservation for American Museum of Natural History in New York?
- How do I make a reservation for Guggenheim Museum in New York?
- How do I make a reservation for Museum of Science and Industry in Chicago?
- How do I make and use my reservation for Barnes Foundation in Philadelphia?
- How do I make a reservation for Museum of Science in Boston?