FAQ
- Why can’t I cancel or modify my reservation?
- Do CityPASS attractions require reservations?
- What if my travel plans change?
- Are CityPASS tickets available for charitable donation?
- What is your refund policy?
- Do you offer additional discounts for seniors, first responders, police, military, students, teachers or groups?
- How many days do I have to use my CityPASS tickets?
- Can I buy CityPASS now and use it later?
- Where can I buy CityPASS?
- Can I visit the attractions more than once with one CityPASS ticket?
- How does a CityPASS card work?
- Can I transfer or share my CityPASS tickets?
- Can my travel party split up to visit different attractions?
- How do I purchase CityPASS as a gift?
- Where can I find my barcode/ticket number?
- How do I purchase CityPASS for a group?
- My company has a current contract to sell CityPASS. How do I purchase the products?
- Where can media find CityPASS information and images?
- Can I get an extension on the validity of my CityPASS?
- Can I visit more than one attraction per day with CityPASS?
- Do you offer an app for my phone?
- How do you calculate your savings?
- How will I receive my attraction reservation confirmation?
- What payment options do you have available?
- What do I do if I entered the wrong name or email on my order, reservation or ticket?
- What do I do if I didn’t receive my email confirmation?
- My company is a part of the Travel Trade. What are our options for selling CityPASS?
- How many attraction tickets are included?
- My child is younger than the specified child age range for CityPASS. If I buy CityPASS tickets for myself, should I buy individual attraction tickets for the child traveling with me?
- Does CityPASS sponsor events, causes or activities?