How do I update my Broadway ticket order infomation? March 08, 2022 21:50 Updated If you need to update lead traveler name, email address or phone number on your Broadway tickets purchased from broadway.citypass.com, please contact the CityPASS Customer Care Team to assist. Related articles Why won't my Broadway ticket order go through if I've already purchased CityPASS tickets? Why can't I select my exact seat for a Broadway show? How far in advance are Broadway show tickets made available? How do I make corrections or changes to my purchased Broadway tickets? Why can't I purchase Broadway tickets from your website?