How do I update my Broadway ticket order infomation? October 06, 2022 19:19 Updated If you need to update lead traveler name, email address or phone number on your Broadway tickets purchased from broadway.citypass.com, please contact the CITY PASS® Customer Care Team to assist. Related articles How far in advance are Broadway show tickets made available? Why won't my Broadway ticket order go through if I've already purchased CITY PASS® tickets? How do I make corrections or changes to my purchased Broadway tickets? Why can't I select my exact seat for a Broadway show? Why can't I purchase Broadway tickets from your website?