If you purchase from citypass.com and choose the Email delivery option, a link to your CityPASS voucher will be emailed to you after you have completed your order. If you order more than one CityPASS product, you will receive a separate email for each city's voucher.
Print your voucher before arriving at your first attraction, where you will exchange it for all the CityPASS booklets in your order. Vouchers must be exchanged within 6 months of purchase. Exchange locations are included on voucher. You may encounter a ticket line when exchanging your voucher. Each voucher is nontransferable and may be redeemed only once.
CityPASS offers mobile vouchers for some cities. If you purchased a city with a mobile voucher, this will be indicated on the email you receive. Mobile vouchers may be presented on your phone OR printed if you prefer a paper copy.
If you did not receive an email with a link to your voucher, please contact us.