Canceling an attraction reservation is easy in the My CityPASS® app! After you are logged into the app, navigate to My Tickets, select the attraction you want to cancel or modify, and then click "Modify or Cancel" under the View Tickets button. This only affects this attraction reservation and does not cancel your CITYPASS® ticket. You will be asked if you want to Cancel or Modify this reservation and then will have the option to modify your existing reservation or cancel and rebook.
Why can’t I cancel or modify my reservation?