How do I update my Broadway ticket order infomation? January 05, 2024 16:43 Updated If you need to update lead traveler name, email address or phone number on your Broadway tickets purchased from broadway.citypass.com, please contact the CITY PASS® Customer Care Team to assist. Related articles Why won't my Broadway ticket order go through if I've already purchased CITY PASS® tickets? How do I make corrections or changes to my purchased Broadway tickets? Why can't I purchase Broadway tickets from your website? Do you offer discounts on Broadway tickets for seniors, first responders, police, military, students, teachers, AAA or groups? What are holiday hours for CITY PASS® Customer Care?